Any organization or individual can attempt a criminal background check in West Virginia by requesting that the subject’s fingerprints be taken and assessed at one (1) of the IdentoGo Locations. The Pre-employment Inquiries Technical Assistance Guide states that if the request is being made for employment purposes, the requestor is advised to only question convictions which are relevant to the position and which have not been expunged or sealed by court ruling. The requestor should also consider the amount of time that has passed since the conviction date, the nature of the crime, and whether or not the subject has made an effort in rehabilitation. Prior to the background check, the requestor must notify the individual that a criminal record will not result necessarily result in disqualification from employment.

Cost – $32.50

Laws – § 15-2-24

Step 1 – Authorization

Any individual employing a third-party consumer reporting agency (CRA) to conduct a background check must ensure that they have obtained the prior written consent of the subject. For this purpose, we have supplied a Background Check Authorization Form.

Step 2 – Go to www.identogo.com

The West Virginia State Police has subcontracted their background check services to IdentoGo, an organization which offers fingerprinting services across the county. In order to conduct a background check with IdentoGo, you will need to schedule an appointment by calling 1 (855) 766-7746 or by navigating to the IdentoGo webpage and making an appointment online. You can schedule an appointment online by navigating to this webpage and following the instructions below.

Using the drop-down menu located below “Search for services by state,” select “West Virginia” from the list of states. Click Go after making your selection.

Next, select anywhere within the Digital Fingerprinting window to begin the process of scheduling the fingerprinting appointment.

Step 3 – Schedule Appointment

On this page, select Make a New Appointment from the list of options presented at the top of the webpage.

Step 4 – Choose Background Check Type

Use the drop-down menu to indicate the type of background check being conducted (choose “WV Personal Record Check”). Click Continue after making your selection.

A review of the background check type is presented here. Click Continue to confirm your requested service.

Step 5 – Subject Information

This page contains a number of empty spaces in which the subject’s personal information must be entered. The information that’s required is highlighted with a red asterisk and is as follows:

  • First name
  • Last name
  • Address line 1
  • City
  • Zip code
  • Country
  • Home phone

Continue supplying the requisite information by specifying the following subject details:

  • Date of birth
  • Gender
  • Height
  • Weight
  • Birth city
  • Birth country
  • Country of citizenship

Feel free to include any other non-requisite subject details which could assist IdentoGo in conducting their background check. When you’re ready, click Continue to proceed.

Step 6 – Appointment Details

Select your preferred IdentoGo location by choosing one of the options on the left. You must then select one of the available appointment times which are presented as white fields on the calendar.

Step 7 – Review Information

A review of your submission is available on this page. If all information was provided accurately, select the Submit and Continue button located at the bottom of the page.

Step 8 – Confirm Appointment

You can pay for the appointment online by selecting the Pay Now button. Otherwise, click Finish to complete the process and confirm your appointment.

If paying online, enter your contact information in the blank fields (first name, last name, address, city, state, zip code, phone number, email address).

Use the “Payment Method” drop-down menu to specify the way you’d like to pay for the $32.50 fee. Once a payment method has been chosen, provide your card/banking information before clicking Continue. Make your way through the remaining pages to complete the process.

Step 9 – Visit IdentoGo Location

The subject of the test will need to go to IdentoGo to have their fingerprints taken. If payment was not provided during the online appointment scheduling process, payment of the $32.50 fee must be provided on site before the background check can be processed. The results will be delivered shortly thereafter.